Cancelling a plan
You may cancel a paid OwlApply plan at any time through the billing controls available in your account. If those controls are unavailable, contact us and we will help.
- Cancellation stops the plan from renewing and prevents future recurring charges.
- Your paid access normally continues until the end of the current billing period.
- Deleting your Owl Hired account does not replace cancelling an active subscription.
Refunds
Payments for a billing period that has already begun are generally non-refundable once paid features have been used. We will, however, review refund requests involving duplicate charges, charges made after a valid cancellation, unauthorized payments, or a material failure of the paid service.
Please contact us within seven days of the charge and include the account email, charge date, and reason for the request. Nothing in this policy limits refund or cancellation rights that apply under law.
Plan expiry and account data
When paid access ends, paid-only features and unused plan allowances may no longer be available. Your Owl Hired account, career profile, and other retained information are not automatically deleted when a subscription ends. You can manage or delete them separately from your account.
Need help?
Contact support@owlhired.com or use the contact form. We may ask you to verify account ownership before discussing billing details.