Privacy Policy

• Account information, such as your name, email address, password hash, and optional profile photo.
• Your resume, career profile, qualifications, work history, preferences, application answers, and other details you choose to add.
• Jobs, searches, alerts, exclusions, automation settings, saved jobs, and application activity.
• Billing choices, coupon codes, and support messages.
• Credentials you choose to connect for supported application or mailbox services, such as LinkedIn sign-in details or a Gmail app password. These credentials are encrypted at rest and used only for the connection or application action you request.

If you sign in with Google, we receive the basic profile information you approve, such as your email, name, and profile image. We do not receive your Google password.

When you use OwlApply, we process device and connection information needed to pair and secure the desktop client, such as a device identifier and public key, app and operating-system version, connection status, IP address, timestamps, and limited CPU, memory, or health metrics.

We also receive application status, form-field observations, error reports, and execution events needed to prepare, verify, troubleshoot, and prevent duplicate applications. The client uses a dedicated browser profile on your computer, separate from your everyday browser profile. We do not intentionally collect unrelated browsing history.

• Provide, secure, and personalize search, matching, profiles, alerts, billing, and account features.
• Prepare, queue, submit, and track applications under the controls you select.
• Operate connected application accounts and mailboxes, including retrieving verification messages and recruiter replies.
• Send service, security, billing, application, and notification messages.
• Prevent fraud and misuse, enforce limits, diagnose failures, improve reliability, and meet accounting, tax, legal, and dispute obligations.

Depending on the context and applicable law, we process information to perform our agreement with you, with your consent, to comply with law, and for legitimate interests such as security and service improvement. We do not sell your personal information. We do not train our own models on your resume or application content.

When you request AI-assisted resume import, search suggestions, matching, or application help, relevant profile, resume, job, or form information may be sent to our configured AI provider, currently Google Gemini, to produce the requested result. Provider outputs and limited diagnostic records may be retained to verify grounding, investigate errors, and improve reliability. They are not employer hiring decisions.

Uploading a resume does not by itself send it to an employer. Application information is shared only when you queue or direct an application, or deliberately enable automation under the searches, exclusions, match threshold, and pace you select. Suggestions may be incomplete or incorrect, and you remain responsible for your saved facts and settings.

If you use an Owl Hired application address or connect a supported mailbox, we may process message metadata and sanitized content to retrieve one-time codes, verification links, recruiter communications, and application updates. Stored message bodies and extracted secrets are encrypted; raw MIME messages are not retained by Owl Hired.

Disconnecting a mailbox or ATS account prevents future use of that credential. It does not recall information already submitted to an employer or delete information held independently by that third party.

Paid OwlApply subscriptions are processed by PayPal in USD or Razorpay in INR. We share information needed to create and manage a subscription, such as your name, email, selected plan, price, currency, coupon outcome, and an Owl Hired account reference. The selected provider processes your payment instrument under its own terms.

Owl Hired does not store your complete card number, bank credentials, CVV, or PayPal password. We retain billing records such as provider and subscription identifiers, payment status, amount, currency, payment-method category, invoice reference, and transaction dates. Review the PayPal Privacy Statement and Razorpay Privacy Policy for their independent practices.

We use a secure session cookie to keep you signed in and may store preferences such as theme, currency, search settings, or return paths. We also log limited request, browser, security, and performance information. We do not currently use advertising cookies. PayPal, Razorpay, Google, employer sites, and other third parties may use their own cookies when you interact with their pages.

• With employers, applicant-tracking systems, and application websites when an application is prepared or submitted at your direction.
• With providers supporting hosting, private file storage, email, AI assistance, authentication, payments, monitoring, and security.
• When required by law or reasonably necessary to protect users, Owl Hired, or others.
• As part of a merger, financing, acquisition, or reorganization, subject to continued protection and legally required notice.

Providers and employer sites may process information in countries other than yours and under their own privacy terms. We use reasonable contractual and technical protections where required, but do not control their independent practices.

We retain information only as reasonably needed. Current operational periods include approximately 14 days for desktop health telemetry and debug logs, 30 days for user notifications, and 90 days for application-mailbox messages, job-alert receipts, and application-resolution observations. One-time verification secrets expire much sooner; security and operational records may be kept longer. Billing records may be retained for tax, accounting, fraud prevention, chargebacks, and legal claims.

• You can update your account, profile, application settings, and connected accounts through product controls.
• You can remove saved jobs, alerts, resumes, and drafts using their available controls.
• You may request access, correction, a copy, restriction, objection, or deletion where applicable.
• You can delete your account from account settings. Account-owned database records and private files are deleted or queued for deletion, except records we must retain by law or for legitimate disputes.

Account deletion does not itself cancel an active subscription. Cancel it first from billing or contact us. Information already sent to employers or payment providers remains subject to their retention practices.

We use reasonable administrative, technical, and organizational safeguards, including access controls and encryption for sensitive stored credentials and mailbox content. No online service can guarantee absolute security, so use a strong password and tell us promptly if you suspect unauthorized access.

Owl Hired is not intended for anyone under 18. We may update this policy as the service or law changes. Material changes will be communicated reasonably and the updated date will appear above.

Contact support@owlhired.com or use our contact form. Tell us the country you live in and the request you want to make. We may need to confirm account ownership before responding.